Priority #1: Build Member Capacity

We will provide relevant and valuable supports and services to our members so that they can deliver excellent services.

To do this we will:

• Strengthen communications and engagement with members

  • collect member input on emerging issues

  • form and/or support Sector Tables and Working Groups to identify and pursue shared goals

  • hold member meetings to foster networking and to work collaboratively on solutions to sector priorities

• Provide expertise, tools, supports, and resources to help members with strategic and operational challenges

  • develop and deliver cutting edge training and education in collaboration with partners

  • participate in activities that promote workforce health, wellbeing and development

• Increase member capacity for evidence-informed decision making

  • establish data sharing agreement with City of Toronto

  • Enhance our ability to share data, information and best practices

Priority #2: Collaborate for Transformation

We will be a catalyst for change. We will collaborate on research, policy and advocacy initiatives and the development of alternative housing strategies that expand housing options for our members and their clients.

To do this we will:

• Implement collaborative communications, advocacy and research strategies that will help to improve access to housing, health care and income supports for shelter users

  • undertake strategic and consistent communications and advocacy with the City of Toronto (SSHA)

  • identify, undertake or participate in research that builds the capacity of the sector in collaboration with other research partners and people with lived experience

  • strengthen the profile of homelessness among the general public through collaborative media campaigns

• Participate in innovative housing transformation initiatives and opportunities in collaboration with all levels of government, developers, landlords, people with lived experience of homelessness and the Toronto Alliance to End Homelessness.

  • participating in advancing Housing TO

Priority #3: Strengthen the TSN

To remain sustainable we will strengthen our governance and operations, increase and retain our membership, and diversify our revenues

To do this we will:

• Develop a comprehensive set of governance and operational policies and protocols

• Retain our membership

• Explore back-office collaboration and other integration models

• Increase and diversify revenues by reviewing and revising membership fees and pursuing funding from different levels of government, other charitable funders and the private sector