VISION, MISSION & VALUES

Vision:

We believe that housing is a human right and envision a city where everyone has a home that enables them to live with dignity.

Mission: 

The Toronto Shelter Network is an umbrella organization that champions the best housing outcomes for people experiencing homelessness. We enhance the collective capacity and voice of people with lived experience of homelessness and diverse homelessness service providers in Toronto through knowledge sharing and learning, collaborative planning, research and advocacy.

Values:

1. Equity: We advocate for policies that reduce discrimination and improve access and the just treatment of diverse populations experiencing homelessness.

2. Client Centered: We promote homelessness services that are informed by the voice of people with lived experience and respectful of and responsive to the unique and emerging needs and priorities of homelessness service users.

3. Accountability: We are responsible for achieving our goals, acting with integrity and communicating honestly and transparently with our members and stakeholders.

4. Collaboration: We work together with partners, including people with lived experience of homelessness, to share and leverage knowledge, ideas, skills, and resources that help to end homelessness.

5. Quality: We encourage continuous service improvement and testing new ideas through a focus on data driven decisions, service standards and developing promising practices.